Contact

If you have any questions or problems concerning the Customs Portal, please contact the Service Desk Zoll (the Customs Service Desk).
Please do not include your ELSTER certificate or your access data (password) in your request.

Phone: +49 800 8007 5452 oder +49 228 303 26090
(Monday-Friday 8:00 am - 5:00 pm, except on public holidays)

E-mail: servicedesk@zoll.de