This website is published and managed by:
Generalzolldirektion
Václav-Havel-Platz 6
53121 Bonn
Pursuant to section 55(2) Rundfunkstaatsvertrag (RStV) [Interstate Agreement on Broadcasting] responsibility resides with:
Jörg Bursian
Königsbrücker Str. 61
01099 Dresden
Phone: 0228 303 48520
E-Mail: Zoll-Portal@zoll.bund.de
Important note: If you have any questions or are having problems with the Customs Portal, please contact the Service Desk Zoll (the Customs Service Desk).
Informationstechnik Zentrum Bund (ITZBund)
The website is managed using the Government Site Builder, which is the content management solution used by the Federal Administration, based on CoreMedia CMS.
The Customs Portal provides electronic access to various administrative services on the website www.zoll-portal.de on the basis of the following Terms of Use. Use of the website is only possible on the basis of these Terms of Use. The website is provided free of charge by the Customs Administration.
The use of the electronic services offered via the Customs Portal is only possible after successful registration. The right to access the portal is strictly for personal use and may not be transferred to other users. You must be at least 18 years of age to register.
The information provided during registration and completion of applications must be truthful. The Customs Administration may refuse access in the event of incorrect and incomplete information provided by the user.
Should our Terms of Use be seriously violated or in the event of unauthorized access or attempted access to our servers, we reserve the right to have personal data derived with the aid of individual data records.
The Customs Administration ensures the secure transfer of data collected via the Customs Portal to the special procedures of the Customs Administration. Only the data required for the respective special procedure is transferred.
In order to guarantee access to the Customs Portal, the user must hold on to his/her e-mail address. A new e-mail address can be submitted using a portal function.
All of the information on this portal has been carefully reviewed. We endeavour to ensure that all information is complete, up-to-date and factually correct. Nevertheless, we cannot rule out the possibility of any errors appearing. We therefore cannot guarantee its completeness, accuracy or current validity.
Technical errors cannot be completely ruled out due to our system’s limitations. The same applies to technical problems, interruptions or a possible failure of the provision of services.
We prioritise keeping services available at all times and therefore keep system downtimes and maintenance periods to a minimum.
The contents of this website may only be reproduced or distributed free of charge if both their source and web address are quoted in a way that rules out possible confusion with services from commercial providers.
Trademarks and brand names are the property of their respective owners.
Forms or other downloadable files such as brochures must not be used in other websites. You may use links referencing forms and downloadable files.
Use of the customs logo is not permitted.
The images published on www.zoll-portal.de must not be used without consent of the customs administration. The usage rights for the images used are available.
We shall not be liable for any damages resulting from the use of the services offered by the Customs Portal unless there is evidence of wilful intent or negligence on the part of the Customs Portal. The website operator assumes no responsibility for the content and availability of third-party websites reached via external links on this site. The publisher expressly dissociates himself from all contents which may be relevant under criminal or liability law or which are contrary to public morals.