After selecting the service “Taxes on excise goods - authorisations”, choose the appropriate form. You will then be guided through the form step by step.
The service “Taxes on excise goods - authorisations” includes a large number of forms. Use the keyboard shortcut CTRL + F to search for the form number or title. An overview of all excise duty forms for excise goods can be found at www.zoll.de.
When you open a form in the service, the first page gives you an overview with detailed notes on the form. Please also look at the help texts for selected fields. These can be accessed by clicking on the “?” icon.
Follow the instructions on the form and, once completed, submit it by clicking the “Submit” button.
You can save the application as an XML file by clicking on the button “Download status” in the footer of the forms in the service “Taxes on excise goods - authorisations”. If you wish to continue processing the application, select the form again in the service “Taxes on excise goods - authorisations” and click on the button “Upload status”. Then select the saved xml file and confirm.
Once your application has been processed, you will – where applicable – receive an electronic response from the customs administration in your inbox on the Customs Portal. Therefore, please check your inbox regularly.
If you have any questions regarding authorisations or notifications you have received, please use the contact details provided in the letterhead of the document.
Automatic logout cannot be deactivated. Each session (the time period for completing a form in the web browser) is limited to 30 minutes of inactivity for security reasons. You are automatically logged out if you do nothing for 30 minutes. The time remaining until the session expires is displayed at the top right of the form page, where you can extend the session for another 30 minutes if necessary.