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Help

This is the help homepage of the Customs Portal. Here you will find useful tips and answers to frequently asked questions. If you do not find the information you are looking for immediately, please try the search bar.

Note:
To access all the areas of the help section, please log in to the Customs Portal.
Only the “registration”, “log in”, “technical requirements” and “contact” help pages are available to users that have not logged in.

To allow you to make the best use of our website, we use cookies that are necessary for technical reasons. Additionally, you can agree to the collection of data for statistical purposes.

In this regard, more information can be found in our data protection declaration.