Some information is taken from your ELSTER login option or online ID card (identity card or electronic residence permit) and cannot be changed. If some of this data is not up to date and you wish to change it, you must arrange this with your registration office.
In order to change business customer data, you must be the main user of the business customer account. A main user can give you the authorisation to do this at any time.
Some details are taken from your ELSTER login option and cannot be changed. If some of this data is not up to date and you wish to change it, you must arrange this with your tax office.
In our comprehensive help section, you will find answers and solutions to almost all questions and technical problems related to the Customs Portal.
If you need further assistance, please contact our Customs Service Desk by email or phone.
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