Customs services have different access requirements. The Customs Portal's functions are limited if you register or log in with only an email & password.
You can use all services without restriction if you log in or register with ELSTER or your German Online ID.
If you register with email & password, you can only use the following services for security reasons:
You can use all services without restriction if you log in or register with ELSTER.
If you register with email & password, you can only use the following services for security reasons:
In our comprehensive help section, you will find answers and solutions to almost all questions and technical problems related to the Customs Portal.
If you need further assistance, please contact our Customs Service Desk by email or phone.
Help
Here you will find the help section with helpful information available to you around the clock.
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