Replying to e-mails

Please do not reply to e-mails from noreply@zoll-portal.de and no-reply@zoll-portal.de. You will not receive a reply and your enquiry will not be processed. These e-mail addresses are intended only for sending e-mails to your mailbox. Please process your request directly on the Customs Portal. For further enquiries, please use our contact form.

You can also use our Help section and its search function to find answers to your questions. If you cannot find any related content, please use the feedback form to send us your enquiry. We are continuously expanding our Help section and welcome your input.

Spam and phishing e-mails

Contact us if you receive e-mails from us that look like spam or phishing e-mail. Please use the contact form for this.