Customs portal

l Go to:

Looking for help?

Motor vehicle tax (edit bank details)

You can use the „Motor vehicle tax (edit bank details)” service to change the SEPA mandate for direct debit of your motor vehicle tax. The service is currently only available to private individuals (with a citizen account).

Procedure for the application "Motor vehicle tax (edit bank details)"

The application process comprises four simple steps.

1. You confirm your personal data first. The system uses the data you entered during registration.

2. Enter your old and new bank details.

3. Enter the vehicles for which you want to change the SEPA mandate.

IMPORTANT! If the SEPA Mandate applies to several vehicles, you must enter each vehicle. Changing a SEPA mandate will automatically affect all vehicles covered by the SEPA mandate. You will find your tax number and licence plate number on your vehicle tax assessment notice

Sample tax assessment notice: Find the vehicle tax number in the vehicle tax assessment notice

4. You confirm your details and submit the application.

Once your application has been processed, you will receive an inbox message via the in-box of the portal for citizens and business customers.

Navigate to the service "Motor vehicle tax (edit banking details)”

To access „Motor vehicle tax (edit banking details)”, click on „Services” in the navigation menu and then „Motor vehicle tax (edit banking details)”. To the service Motor vehicle tax (edit bank details)

Different SEPA mandate holder

If you are not the holder of the SEPA mandate, please fill out form 032021 to change the SEPA mandate and send it to your main customs office.

Any further questions?

If you have any further questions on this subject, please use our contact page.

Do you need further help?

In our comprehensive help section, you will find answers and solutions to almost all questions and technical problems related to the Customs Portal.
If you need further assistance, please contact our Customs Service Desk by email or phone.

Help

Here you will find the help section with helpful information available to you around the clock.

Email

Contact our competent Service-Desk-Team by email.

servicedesk@zoll.de

Support hotline

You can reach us by telephone Monday to Friday from 8am to 5pm.

0800 8007-5452

Um Ihnen die optimale Nutzung unserer Webseite zu ermöglichen, verwenden wir technisch notwendige Cookies. Darüber hinaus können Sie der Erhebung von Daten zu statistischen Zwecken zustimmen.

Weitere Informationen dazu finden Sie in unserer Datenschutzerklärung.