As a private individual, you create a “citizen account”, with which you can use the following customs services, for example: motor vehicle tax, binding customs tariff information or cross-border movement of goods.
You must create a business customer account if you constitute/are:
In order to identify yourself clearly, you need an account with ELSTER or your German online ID (German ID card, electronic residence permit) to log in to the customs portal. If you log in with email & password, you can only use some services. With this login, it is above all possible to store a new login option or to delete your account in the portal.
Here you can find more information on the login options.
After selecting the login option, you will be redirected to the page of the corresponding provider. Here you can see all the data sent to the Customs Portal. If this data is not up to date and you wish to change it, you must arrange this with your registration office.
After confirming the data, you will automatically be directed to the further registration of the customs portal.
You cannot create an account with ELSTER if you log in to ELSTER using
Complete your information here. You will not be able to change some fields, as the information transmitted through the login option will be applied and tied to it.
You will then be asked to verify your email address.
Questions about data processing are answered in the data protection declaration.
Further questions about registration.
In our comprehensive help section, you will find answers and solutions to almost all questions and technical problems related to the Customs Portal.
If you need further assistance, please contact our Customs Service Desk by email or phone.
Help
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