Account type

You create a “business customer account” when you are:

• a sole proprietorship,
• an association of persons,
• an association (Verein),
• a registered trader (e. K.)
• or a freelancer.

You create a citizen account as a private individual and use it to access some customs services, e.g. motor vehicle tax or binding customs tariff information.

Login option

In order to identify yourself clearly, you need an account with ELSTER to log in to the customs portal. If you log in with email & password, you can only use some services. With this login, it is above all possible to store a new login option or to delete your account in the portal.

Here you can find more information on the login options. Login-Optionen

After selecting the login option "ELSTER", you will be redirected to the ELSTER page. Here you can see all the data sent to the Customs Portal. If this data is not up to date and you wish to change it, you must arrange this with your tax office.
After confirming the data, you will automatically be directed to the further registration of the customs portal.

You cannot create a business customer account with ELSTER if you log in to ELSTER using

• email,
• the option "for me" with tax identification number or
• have registered via the BZSt Online Portal (BOP).

User account

You always create a user account for a business customer account with your data and a personalised email address under which you can be reached in the company. No other users of your company can register with the same email address. The central collective address of your company (e.g. info@... .de or mail@... .com) can be entered as a contact in the company data in a subsequent step.
You can add more users later using the "Add user" option in your account.

Company data

Complete your information here. You will not be able to change some fields, as the information transmitted through the login option will be applied and tied to it.
You can use a central collective address of your company (e.g. info@... .de or mail@... .com) as an email address.

Questions about data processing are answered in the data protection declaration.

Further questions about registration.