User management is available to main users of business customer accounts. On this page, main users can manage the rights of user accounts that are linked to their business customer account.
As the main user, you can manage your users' access to services here. You can restrict or authorise users to access services at any time. You can also give other users the rights of main users or withdraw them again.
In user administration, you can generate an activation code for the Zoll-Ident App, allowing you to use the app at a high level of trust. You will then no longer need the company’s ELSTER account to use the portal without restrictions.
In our comprehensive help section, you will find answers and solutions to almost all questions and technical problems related to the Customs Portal.
If you need further assistance, please contact our Customs Service Desk by email or phone.
Help
Here you will find the help section with helpful information available to you around the clock.
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