Customs portal

Change data

Some information is taken from your ELSTER login option or online ID card (identity card or electronic residence permit) and cannot be changed. If some of this data is not up to date and you wish to change it, you must arrange to have this done with your registration authority.

Do you need further help?

In our comprehensive help section, you will find answers and solutions to almost all questions and technical problems related to the Customs Portal.
If you need further assistance, please contact our Customs Service Desk by email or phone.

Help

Here you will find the help section with helpful information available to you around the clock.

Email

Contact our competent Service-Desk-Team by email.

servicedesk@zoll.de

Support hotline

You can reach us by telephone Monday to Friday from 8am to 5pm.

0800 8007-5452